To avoid this problem, try using a VPN virtual private network with a location set to another country. Alternatively, if you already have your VPN turned on, try turning it off. If you think that your ISP is to blame, you can change your DNS domain name system server to something more neutral, like the one from Cloudflare:. In another scenario, your app might actually be downloading for some time and then getting stuck.
To restart the process, try pressing to pause download and then press to start it again. Since all app downloads happen through your Apple ID, it might be useful to reconnect yourself to the App Store by signing out and then back in again.
All app downloads, even free ones, require you to have an up-to-date payment method on file in your Apple ID information. If none of the above helps, the problem could be with your iPhone. The easiest fix in this case is to restart it. Press the lock button for a few seconds to turn it off and then again to turn it on.
One of the lesser known fixes that works for a variety of server-related problems is setting your time and date to be determined automatically. In some rare cases, the iPhone wont download apps because of a bug somewhere in low-level settings on the device itself. Luckily, you can reset them right from your phone:. Note: No date is going to be deleted, but all the device settings will be reset to their default values.
You can contact Apple at support. Not interested in going through all the options? Best of all, AnyTrans for iOS is available to you absolutely free for a seven-day trial of Setapp , a platform with more than top-of-the-line Mac apps that help you be more productive every day, from planning out your day 2Do to using Instagram on Mac Grids. Try free. If you begin to encounter the problem too often and the restart begins to get annoying, you must try the other troubleshooting steps.
When you try to download an app from the Play Store, the Google servers will try to check for the time on your device. If the time is incorrect, it will not sync the servers with the device, which can cause a problem in downloading anything from the Play Store. If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works.
The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play. To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download.
Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.
To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled.
Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.
When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now.
If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device.
Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time.
Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed. If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem.
Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. I'm having an issue at the moment where apps just will not update or install when connected to a WiFi network but are fine on mobile data.
I open the App Store and go to update one of the apps based on the notifications but all I get is the spinner. Same with installing new apps. I get the circle with the stop button but no progress whatsoever.
However if I switch to mobile data then the downloads start immediately. It's as if the WiFi connection can't connect to Apple servers. Along the same vein, I cannot check for iOS updates. I simply get the error message. Unable to check for update. An error occurred while checking for a software update. This has happened across multiple WiFi networks, in different locations, and I've asked a number of people who all have the same issue.
Posted on Mar 14, AM. I had the same issue when I'm using Wi-Fi. No problem with cellular data. I got it resolved by changing the DNS to 8. Jul 16, PM. Page content loaded. Other than the downloading of apps - does WiFi work for other stuff like email, surfing and streaming? Mar 14, AM. Yes, everything is good for WiFi. Seemingly the only things that are affected are the Software updates and App Store downloads.
As expected all App Store downloads stopped for mobile data. However they remained the same on wifi too. No activity, though only when I'm actively in the App Store. Just to reiterate. I start the download in the App Store and watch it prepare but it doesn't move. At all.
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