Hope this helps someone. This is frustrating. Any suggestions? All forum topics Previous Topic Next Topic. Accepted Solutions. SamsungTam Samsung Moderator. Having the same issue with HBO Max - so frustrating! MVF Constellation. It works fine for UN74XX and above. I have a different problem- An app, Showtime Anytime automatically loads, uninitiated by me.
While playing a video game or watching something, the app automatically loads and this happens even after I uninstalled this app. It reinstalls itself and takes me right to the app, thereby ending my current session of Netflix, game etc. Having the same problems which all of you are. I have contacted Samsung Tech Support several times and they all say, they have not received any complaints regarding this issue.
Obviously, they do not monitor any of the Samsung Forms which, everyone that I have visited, customers have indicated having the same problems that we are. The Samsung app where i can download app on smart tv disappeared , the model of my samsung smart tv is UA32F What do i need to do to in order to restore that app? Some of my apps on a 7 series smart TV were not loading KU Was just getting a black screen. I tried the fix suggested by someone earlier of connecting TV straight to Power source and not via surge and this worked.
Will see what happens if I connect back to surge protector. Samsung could not help. Your email address will not be published. Fix all problems with Samsung Smart TV Apps like Apps not working, not loading, error with the network, app disappearing issues etc. Support on Website. Download Samsung Firmware. Nikhil Azza. Bret Bell says:. Bryce says:. Mangel says:. Alamin says:. Rayne says:. Tap Google Play Store 7.
Tap More three dots and select Uninstall Updates 8. On the popup windows tap OK. Otherwise, visit Samsung Service Center for professional help. Make sure you have backup the data of your phone before opening the Settings 2.
Find the General management option and tap it 3. Tap Reset 4. Select Factory data reset and enter your password if necessary 5.
Tap Reset 6. Tap Delete all. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
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